777jaja Privacy Policy – Our Full Commitment to Protecting Your Personal Information

1. Introduction & Scope

777jaja believes that every user's personal data belongs to them. We do not use, sell, or retain your data beyond what is necessary — and never for commercial purposes without your consent.

This policy applies whenever you browse the website, register an account, play games or place bets, make deposits or withdrawals, contact support, or use our mobile app. This page contains the sole Privacy Policy of 777jaja. If you have any questions, write to us directly at support@777jaja.best.

2. What types of information are collected

777jaja only collects information that is necessary to operate the platform and provide you with our services. Requesting unnecessary data goes against our policy.

Information Collected at Registration:

• Full Name (as per National ID)
• Mobile number (for payments and verification)
• Date of birth (for age verification — to confirm 18+)
• Email address (optional, for notifications)
• Preferred payment method (bKash, Nagad, or Rocket number)

Automatically Collected Information:

• IP address and device type (for security and fraud prevention)
• Browser and operating system information
• Login time, date, and approximate location
• Gaming activity — which games were played and how much was wagered (for account management purposes)
• Transaction history (records of deposits and withdrawals)

For identity verification (when required):

• Photo of national ID or passport
• Selfie photo (optional, required for high-value withdrawals)

3. Why We Collect Your Data

There is a specific reason behind every piece of data we collect. The sections below clearly explain what information is needed and why.

Your data is never used beyond these stated purposes. Your consent is obtained before any marketing emails or promotional messages are sent, and you may withdraw that consent at any time.

4. Data sharing & third-party policy

However, there are a limited number of situations where data may be shared. These are clearly outlined below:

With payment processors:

The information required to process transactions via bKash, Nagad and Rocket (mobile number and amount) is shared solely for payment processing purposes and nothing else.

With game providers:

Third-party technology is used to power Live Casino and slots games. These providers receive only anonymised data necessary to run the games — not your name or mobile number.

When required by law:

Data may be disclosed in response to a court order, a lawful request from an investigative authority, or other legal obligations. In such cases, we will make every effort to notify you in advance where possible.

With our cybersecurity partner:

We work with security specialists to detect and prevent fraud. In these cases, only suspicious activity pattern data is shared — never personally identifiable information.

5. Data Security Measures

777jaja employs multiple layers of technical security to protect your data, each meeting international standards.

Encryption:

Every data transfer is encrypted using SSL 256-bit TLS 1.3 — the same standard used by banks and government websites. No third party can intercept or alter your data in transit. Financial data is stored in a separate encrypted database, kept entirely apart from general account information.

Server security:

777jaja's servers are equipped with firewalls, an intrusion detection system (IDS), and DDoS protection. Server data is backed up daily to two separate locations, ensuring your data stays safe even if the primary server encounters an issue.

Access control:

Only designated and authorised personnel at 777jaja can access user data. Every access is logged, and any unauthorised attempt to access data triggers an immediate alert.

User-level protection:

• Two-factor authentication (2FA) — logging in from a new device requires OTP verification
• Biometric Login Support (in-app)
• Automatic notification when a suspicious login is detected
• Automatic logout after inactivity

6. Data Retention Period

777jaja does not retain any data longer than necessary. A specific retention period is defined for each category of information.

• Active Account Information: Retained for as long as your account remains active.
• Transaction records: Up to 5 years after account closure — for legal and financial dispute resolution.
• Login & activity logs: 2 years — for security analysis.
• Identity verification documents: 3 years after verification is complete — as required by law.
• Support chat records: 1 year — for service quality improvement.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once an account closure request is received, no data is retained beyond the periods specified above. If we are required to retain data for legal reasons, you will be informed.

7. Your data rights

As a 777jaja member, you have the following rights regarding your personal data. To exercise any of these rights, email support@777jaja.best or reach us via live chat.

We respond to rights requests within a maximum of 14 business days. For urgent matters, live chat is the fastest way to get a resolution.

8. Cookie Policy

The 777jaja website and app use cookies — small data files stored on your device that help improve the platform's performance.

Types of Cookies We Use:

Purpose of Each Cookie:

• Essential cookies: Keeping you logged in and remembering your game progress. These cookies are essential for the platform to function and cannot be disabled.
• Performance Cookies: Used to understand which pages are most visited and where issues occur. This data is anonymized and cannot be traced back to any individual.
• Personalization Cookies: To remember your preferred games, language, and settings — so your next login feels personal.
• Security cookie: To detect unauthorized logins and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

9. Protection of Minors

777jaja strictly prohibits collecting data from or creating accounts for anyone under the age of 18. This is one of our most non-negotiable policies.

• Age is verified at registration by checking the date of birth to confirm the user is 18+.
• If there is any doubt, proof of age (National ID or birth certificate) will be requested.
• If a minor opens an account using false information, the account will be closed, all data will be deleted, and any deposited funds will be returned.
• If you suspect a minor has an account, please notify us immediately at support@777jaja.best.

Parents are strongly encouraged to install parental control software on their children's devices and stay informed about online gaming platforms.

10. Changes to the Privacy Policy

777jaja may update this privacy policy when necessary. Members will be notified of any significant changes via email or in-app notification.

• The date of each update will be noted at the top of the page.
• We will make every effort to provide at least 7 days' notice before any major changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you disagree with any updated policy, you have the option to close your account.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. 777jaja resolves all privacy requests within a maximum of 14 business days.

To submit a complaint, write "Privacy Complaint" in the subject line of your email and include your registered mobile number. We will respond promptly.